Frequently Asked Questions

What is the processing time for orders?

We process all orders within 1-2 business days. Please note that orders placed after 10 pm HKT will be processed on the next business day.

Do you offer international shipping?

Yes, we ship to a variety of countries worldwide! Shipping times and costs may vary depending on the destination. For more details, visit our Shipping Policy page.

What is your refund policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please note that customers are responsible for return shipping fees. For more details, visit our Refund Policy page or contact us directly.

How can I contact customer support?

You can reach us through email at contact@blingoshop.com. Our support team is available to assist you during 9 am to 10 pm HKT.